Authenticity of ratings

We at Florian Rocktäschel – UPFLINX attach great importance to the transparency and credibility of the reviews of our products and services. Below you will find out how we ensure the authenticity of the ratings:

Verification of ratings

To ensure that only authentic reviews appear on our website, we have implemented the following measures:

Customer identification: Only verified customers who have actually purchased our products can leave a review. For this purpose, we use the e-mail address that was used for the order.
Unique order number: Each review must be linked to a valid order number to ensure that the review originates from a genuine purchase.

Moderation of ratings

We moderate all submitted reviews to ensure that they comply with the following guidelines:

Relevance: Reviews must relate to the actual product or service purchased.
Respectful treatment: We do not accept reviews that are offensive, discriminatory or inappropriate.
Authenticity: Reviews that are obviously falsified or misleading will not be published.

No incentives for ratings

We do not offer any financial incentives or other compensation for submitting reviews. Our customers should share their honest opinions without being influenced by external factors.

Transparency

All reviews, whether positive or negative, will be published as long as they comply with our moderation guidelines. We believe that critical feedback is also important in order to continuously improve our products and services.

Contact for questions

If you have any questions about our rating guidelines or the authenticity of ratings, you can contact us at any time. You can reach us at:

Florian Rocktäschel – UPFLINX
Florian Rocktäschel
Marienbongard 24
52062 Aachen
Germany

Phone: +49 (0) 241 89 43 89 17
E-mail: